Is this your app? Claim this page to add your own description, links and contact info. It's free. →
Customer Portal (CP) at Mac App Store analyse
Tata Consultancy Services
Version
3.0
Size
16.76 Mb
Updated
5 years ago
Released
19 Nov 2013
Screenshots
Description
CP is a one stop reporting app for on the go tracking of all day-to-day business metrics and reports with respect to volume trending, SLA trending, productivity, customer satisfaction, escalations etc.
Key Features/benefits:
1) Charts for Volume Trending and SLA trending and productivity
2) Engagement management - Issue management, MOM, escalations, customer feedback
3) Team charter, roles and responsibilities, training plan and tracker
4) Provides role based access at the various engagement levels
5) Seamlessly integrates and pulls data from other business applications
6) Visibility to real time information, status and health of the engagement
7) Business decisions powered through the readily available volume & SLA trending and productivity reports
8) Transparent metrics reporting and process management
9) Helps improve customer satisfaction due to timely reporting and communication
Estimates
Availability
Devices
iPadWifi
iPad3G
iPad2Wifi
iPad23G
iPadThirdGen
iPadThirdGen4G
iPadFourthGen
iPadFourthGen4G
iPadMini
iPadMini4G
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
