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ConnectMe Remote Support Agent

ConnectMe Remote Support Agent at Mac App Store analyse

2ConnectMe Limited
848 ratings · Power index: 100
Version 1.42
Size 2.39 Mb
Updated 2 days ago
Released 25 Mar 2018

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Description

2ConnectMe Remote Support Suite - Turn your Expertise into Revenue Video, Voice & Remote Control for Business Transform your customer support and professional consulting into a high-revenue digital experience. 2ConnectMe is the all-in-one, No-Code platform designed for businesses that provide expert services via video, voice, chat and remote control customer desktop. EVERYTHING YOU NEED TO SERVE CLIENTS REMOTELY * Omnichannel Support: Seamlessly switch between Text, Voice, Video, and Screen Sharing in a single session. * Remote Desktop Mastery: Control a customer’s keyboard and mouse directly during a live session (requires ConnectMe Customer on the client's Mac). * Instant Anonymous Leads: Allow new clients to reach you instantly via a secure, anonymous URL—keeping your private contact details hidden while growing your business. * No-Code Integration: Deploy your chat solution in minutes on WordPress, Shopify, or any HTML site without writing a single line of code. MONETISE YOUR EXPERTISE AUTOMATICALLY Stop chasing unpaid invoices. 2ConnectMe is the only tool designed to ensure you get paid for every minute of your time: * Duration-Based Billing: Automatically calculate and charge fees based on the actual length of the chat. * Payment Protection: Credit card pre-validation ensures funds are available before the session begins. * Auto-Recovery: If a client disconnects unexpectedly, our system automatically processes the charge after a timeout period so your time is never wasted. BUILD YOUR OWN BRAND (WHITE LABEL) Own the experience. Our White Label solution allows you to remove "2ConnectMe" branding and use your own business name and custom domain. Establish trust with a professional, branded interface that lives on your fingertips. ENTERPRISE-GRADE EFFICIENT CONTACT CENTER * Smart Routing: Skill-based distribution ensures clients reach the right agent every time. * Last-Agent Connection: Automatically route returning clients to the agent they spoke with last for a personalized experience. * Fully Customisable: Tailor your contact forms to match your brand’s look and feel perfectly. FAQ: Quick Start for Solo User https://www.2connectme.com/index.php/documentation/quick-start-for-solo-user/ 2ConnectMe Agent gesture remote control customer desktop https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#gestures video helper: https://youtu.be/z4CkomfKlL8 2ConnectMe Agent and customer local keyboard layout must be the same https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControl Usage Guides Remote Control Customer Desktop on Windows video helper: https://youtu.be/ezYXBoUqWKw Remote Control Customer Desktop on Mac video helper: https://youtu.be/RTDlGCL8S-c 2ConnectMe Customer Unattended Control Mode https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControlUnattendedControl Setup Short Code (Access Number in Settings) https://www.2connectme.com -> Documentation -> Control Customer Desktop -> Setup Access Number in Public / Private chat room SUBSCRIPTIONS & IN-APP PURCHASES Get started today with a 14-Day Free Trial on all subscription plans. * Enterprise User: Unlimited access and the highest entitlements for scaling businesses. * Professional User: Full Enterprise features limited to the "GENERAL" chat room. Payment Terms: Payment will be charged to your iTunes Account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Manage your subscription and auto-renewal in your Apple Account Settings. Terms of Use: https://www.2connectme.com/index.php/terms-of-use-ios-app/

Estimates

Monthly Downloads > 2.2k
Est. Revenue ~ $900

Availability

Devices

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Pricing by country

Country Price
Canada free
China free
France free
Germany free
Italy free
Netherlands free
Portugal free
Spain free
UK free
India free
Japan free
Korea, Republic Of free
Poland free
Russia free
Turkey free
USA free
Ukraine free

Version History

Latest: 1.42

Critical fixes on missing notifications when the app is at not at foreground. Update is mandatory.
v1.23 2 days ago