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ConnectMe Remote Support Agent at Mac App Store analyse
2ConnectMe Limited
Version
1.42
Size
2.39 Mb
Updated
2 days ago
Released
25 Mar 2018
Description
2ConnectMe Remote Support Suite - Turn your Expertise into Revenue
Video, Voice & Remote Control for Business
Transform your customer support and professional consulting into a high-revenue digital experience. 2ConnectMe is the all-in-one, No-Code platform designed for businesses that provide expert services via video, voice, chat and remote control customer desktop.
EVERYTHING YOU NEED TO SERVE CLIENTS REMOTELY
* Omnichannel Support: Seamlessly switch between Text, Voice, Video, and Screen Sharing in a single session.
* Remote Desktop Mastery: Control a customer’s keyboard and mouse directly during a live session (requires ConnectMe Customer on the client's Mac).
* Instant Anonymous Leads: Allow new clients to reach you instantly via a secure, anonymous URL—keeping your private contact details hidden while growing your business.
* No-Code Integration: Deploy your chat solution in minutes on WordPress, Shopify, or any HTML site without writing a single line of code.
MONETISE YOUR EXPERTISE AUTOMATICALLY
Stop chasing unpaid invoices. 2ConnectMe is the only tool designed to ensure you get paid for every minute of your time:
* Duration-Based Billing: Automatically calculate and charge fees based on the actual length of the chat.
* Payment Protection: Credit card pre-validation ensures funds are available before the session begins.
* Auto-Recovery: If a client disconnects unexpectedly, our system automatically processes the charge after a timeout period so your time is never wasted.
BUILD YOUR OWN BRAND (WHITE LABEL)
Own the experience. Our White Label solution allows you to remove "2ConnectMe" branding and use your own business name and custom domain. Establish trust with a professional, branded interface that lives on your fingertips.
ENTERPRISE-GRADE EFFICIENT CONTACT CENTER
* Smart Routing: Skill-based distribution ensures clients reach the right agent every time.
* Last-Agent Connection: Automatically route returning clients to the agent they spoke with last for a personalized experience.
* Fully Customisable: Tailor your contact forms to match your brand’s look and feel perfectly.
FAQ:
Quick Start for Solo User
https://www.2connectme.com/index.php/documentation/quick-start-for-solo-user/
2ConnectMe Agent gesture remote control customer desktop
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#gestures
video helper: https://youtu.be/z4CkomfKlL8
2ConnectMe Agent and customer local keyboard layout must be the same
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControl
Usage Guides
Remote Control Customer Desktop on Windows
video helper: https://youtu.be/ezYXBoUqWKw
Remote Control Customer Desktop on Mac
video helper: https://youtu.be/RTDlGCL8S-c
2ConnectMe Customer Unattended Control Mode
https://www.2connectme.com/index.php/documentation/remote-control-of-customer-desktop/#remoteControlUnattendedControl
Setup Short Code (Access Number in Settings)
https://www.2connectme.com -> Documentation -> Control Customer Desktop -> Setup Access Number in Public / Private chat room
SUBSCRIPTIONS & IN-APP PURCHASES
Get started today with a 14-Day Free Trial on all subscription plans.
* Enterprise User: Unlimited access and the highest entitlements for scaling businesses.
* Professional User: Full Enterprise features limited to the "GENERAL" chat room.
Payment Terms:
Payment will be charged to your iTunes Account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Manage your subscription and auto-renewal in your Apple Account Settings.
Terms of Use:
https://www.2connectme.com/index.php/terms-of-use-ios-app/
Estimates
Availability
Devices
iPhone5
iPadFourthGen
iPadFourthGen4G
iPhone5c
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
iPhone12Mini
iPhone12
iPhone12Pro
iPhone12ProMax
iPadAir4
iPadAir4Cellular
iPadEighthGen
iPadEighthGenCellular
iPadProThirdGen
iPadProThirdGenCellular
iPadProFifthGen
iPadProFifthGenCellular
iPhone13Pro
iPhone13ProMax
iPhone13Mini
iPhone13
iPadMiniSixthGen
iPadMiniSixthGenCellular
iPadNinthGen
iPadNinthGenCellular
iPhoneSEThirdGen
iPadAirFifthGen
iPadAirFifthGenCellular
iPhone14
iPhone14Plus
iPhone14Pro
iPhone14ProMax
iPadTenthGen
iPadTenthGenCellular
iPadPro11FourthGen
iPadPro11FourthGenCellular
iPadProSixthGen
iPadProSixthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Ukraine | free |
Version History
Latest: 1.42
Critical fixes on missing notifications when the app is at not at foreground. Update is mandatory.
v1.23
2 days ago