Estimation application downloads and cost
Description
Stay in sync with your customers wherever you go.
Channel brings live chat to a whole new level. Engage your customers with new promotions, answer their questions, make recommendations, and ultimately increase sales opportunities. Work with your team to bring the best customer service and experience right on your website.
Channel allows you to:
- Communicate with your customers
- Message and collaborate with your team
- Manage and utilize CRM and visitor list in real-time
- Search Messages
Channel Talk screenshorts
Application availability
Available in countries
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
Available for devices
iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,Versions and releases
Latest version Channel Talk: 9.1.1
We fixed bugs and enhanced features.
The end of messy team chats. Introducing team chat sections!
- Now you can organize your team chats by sections.
- Create your own sections tailored to your needs, beyond just favorites.
The Ultimate in Automated User chat: Workflow Release
- Workflow allows you to assemble customer-specific, context-based scenarios like building blocks, automating the entire consultation process from start to finish.
- The existing Support bot and automation rules have been integrated into Workflow, and combined with AI, it has become even more powerful. Customized scenarios ensure a superior customer experience and seamless automated handling of consultations.
- Workflow settings can be configured on a PC.
UserChat Profiles and Customer Satisfaction Surveys
- You can store richer information for each chat, allowing you to prioritize consultations based on importance. Conduct satisfaction surveys and set up automated actions based on survey responses.
Multi Business Hours
- Business hours, which were previously set per channel, can now be configured per team. ⏱ For channels offering global services, assign teams based on the language and country of your customers.
RAG
- ChannelTalks AI agent ALF can now search through the knowledge base documents to answer customer queries.
Meet
- Team Meet is now available for free on the free plan.
Apps Changes History:
- 3 months ago: New App Version 8.7.1 ☛ 9.1.1
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