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ServiceMax Zinc

ServiceMax Zinc at Mac App Store analyse

ServiceMax, Inc.
Business Productivity
1,600 ratings · Power index: 310
Free Mac App Store Follow Website
Version 5.27.2
Size 69.24 Mb
Updated 3 years ago
Released 16 Sep 2013

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Screenshots

Description

Zinc connects technicians with the people and information they need. Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc. Hotline Communication: • Connects technicians to the right expert instantly with Hotline bots • Bypass long call canter queues and email exchanges to get information quickly and efficiently • Track every request • Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands Broadcast Communication: • Broadcast information in real time to your teams’ mobile devices • Alerts fill the screen, requiring team members to interact with the message to continue in the app • Target a specific group of employees based on critera such as group membership, department, location, work skills, or role Team Communication: • Communicate 1:1 and in groups • Text, voice, video, content sharing and location sharing • Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access Security: • Military-Grade Encryption • Customer Data Security • Data Center Security • Application Security • Business Continuity and Reliability Privacy: • Data Ownership • Custom Data Storage and Deletion • Multi-Factor Authentication • SSO and SAML 2.0

Estimates

Monthly Downloads > 6.82k
Est. Revenue ~ $2.79k
Share on X

Search Keywords 6

# Term Country Place Priority
1 beam messenger #3
2 ptt communication #4
3 workplace mobile #16 ⭐️⭐️⭐️⭐️
4 workplace Italy #16 ⭐️⭐️⭐️⭐️⭐️
5 group messaging USA #19 ⭐️⭐️⭐️⭐️
6 y! messenger #20 ⭐️⭐️

Competitors

# App Common keywords
1 Workplace from Meta 19
2 Schwab Workplace Retirement 19
3 Office Boy Workplace Party 19
4 Microsoft Teams 19
5 Workplace Chat from Meta 19
6 Autotask Workplace 19
7 Paramount WorkPlace 19
8 Cortado Workplace 19
9 Workplace - work_connected 19
10 Good&Co Culture Fit Job Finder 17
11 Health@Work Lite - Workplace reminder to exercise, stretch, drink water 17
12 Whirlpool Whitepages 16
13 AT&T Mobile Workplace 16
14 HRC Foundation's Buyer's Guide 15
15 Messenger 14
16 OSHA Heat Safety Tool 14
17 EdApp: Mobile LMS 14
18 Empower, Prudential Retirement 13
19 Workplace Safety & Health Series 12
20 Workplace Solutions 12
21 Google Allo 11
22 Cnectd Messenger - Free Text Messaging, Chat, Meet New Friends In Your Area 11
23 Text 2 Group 11
24 Text 2 Group Pro 11
25 Crew Messaging and Scheduling 11
26 Bubble Group Messenger 11
27 iGotChat Messenger (Chat, Group Chat, Free Text, SMS, MMS, Poke) 11
28 Contacts Group Texting & SMS Text Mass Messaging 11
29 Tinychat - Group Video Chat 11
30 Tango - Live Stream, Connect 11
31 WAVE Mobile Communicator 9
32 Ptt Communication 9
33 CB Radio Chat 9
34 InstantTalk PTT 9
35 Unity Intercom 9
36 FLUX Desktop/Mobile Intercom 9
37 Network PTT 9
38 GroupTalk Push to Talk 9
39 BTTalk 9
40 UCP Communicator 9
41 Nova Talk 9
42 Toki. 9
43 GroupMe 8
44 Tigo Honduras PTT 8
45 Yabb ESIM 7
46 Hangouts 7
47 Workplace Hidden Objects Games 7
48 Orion Push to Talk 7
49 Dingtone: Phone Calls + Texts 6
50 U Meeting, Messenger, Webinar 6

Availability

Devices

iPad2Wifi iPad23G iPhone4S iPadThirdGen iPadThirdGen4G iPhone5 iPodTouchFifthGen iPadFourthGen iPadFourthGen4G iPadMini iPadMini4G iPhone5c iPhone5s iPadAir iPadAirCellular iPadMiniRetina iPadMiniRetinaCellular iPhone6 iPhone6Plus iPadAir2 iPadAir2Cellular iPadMini3 iPadMini3Cellular iPodTouchSixthGen iPhone6s iPhone6sPlus iPadMini4 iPadMini4Cellular iPadPro iPadProCellular iPadPro97 iPadPro97Cellular iPhoneSE iPhone7 iPhone7Plus iPad611 iPad612 iPad71 iPad72 iPad73 iPad74 iPhone8 iPhone8Plus iPhoneX iPad75 iPad76 iPhoneXS iPhoneXSMax iPhoneXR iPad812 iPad834 iPad856 iPad878 iPadMini5 iPadMini5Cellular iPadAir3 iPadAir3Cellular iPodTouchSeventhGen iPhone11 iPhone11Pro iPadSeventhGen iPadSeventhGenCellular iPhone11ProMax iPhoneSESecondGen iPadProSecondGen iPadProSecondGenCellular iPadProFourthGen iPadProFourthGenCellular

Pricing by country

Country Price
Canada free
China free
France free
Germany free
Italy free
Netherlands free
Portugal free
Spain free
Poland free
UK free
India free
Japan free
Korea, Republic Of free
Poland free
Russia free
Turkey free
USA free
Korea, Republic Of free
Ukraine free

Reviews

All reviews →

Game changing!!

Sheli Smith · 9 years ago · v3.4.1

With CoTap we stay in touch, our entire staff. No more wondering if you missed something. If it hasnt been tapped it probably didnt happen

Rockstar app for Business

Van1969 · 9 years ago · v3.5.1

Great for keeping in contact with your teams. Keep the updates coming!

Good app!

SFDCadmin89 · 9 years ago · v3.5.2

Video calls get better with each release.

Well designed and useful

Balabumbum · 9 years ago · v3.5.4

Must have app for modern businesses. Easy to use messaging interface to interact with everyone at work securely. Clean and simple interface.

Plateforme Windows Phone?

Bomb the bass · 11 years ago · v2.0.2

Beaucoup dentreprise privilégient le Windows Phone. La généralisation de Cotap à toutes les plateformes permettrait une meilleure propagation de cet outil très pratique. La possibilité deffacer les fils de conversation semble également indispensable.

Great!

Davog · 11 years ago · v2.5.0

Excellent application very useful.

Stéphane

Betamax68 · 10 years ago · v3.1.2

Une autre façon denvoyer des SMS. Sécurisé, depuis un pc ou autre. Pas mal !