ServiceMax Zinc at Mac App Store analyse

App power index: 310 (based on ranks around App Stores today)
Business Productivity
Developer: ServiceMax, Inc.
Price: 0 free
Current version: 5.27.2, last update: 1 year ago
First release : 16 Sep 2013
App size: 69.24 Mb
4.0 ( 1600 ratings )
follow app ASO analyse

Estimation application downloads and cost

> 6.82k
Monthly downloads
~ $ 2.79k
Estimation App Cost


Zinc connects technicians with the people and information they need.




Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.


Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands


Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role


Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access


Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability


Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0
Read more
Available in countries
Country Price
Canada free
China free
France free
Germany free
Italy free
Netherlands free
Portugal free
Spain free
Poland free
UK free
India free
Japan free
Korea, Republic Of free
Poland free
Russia free
Turkey free
USA free
Korea, Republic Of free
Ukraine free
Available for devices
iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,
Game changing!!

With CoTap we stay in touch, our entire staff. No more wondering if you missed something. If it hasnt been tapped it probably didnt happen

Rockstar app for Business

Great for keeping in contact with your teams. Keep the updates coming!

Good app!

Video calls get better with each release.

Well designed and useful

Must have app for modern businesses. Easy to use messaging interface to interact with everyone at work securely. Clean and simple interface.

Plateforme Windows Phone?

Beaucoup dentreprise privilégient le Windows Phone. La généralisation de Cotap à toutes les plateformes permettrait une meilleure propagation de cet outil très pratique. La possibilité deffacer les fils de conversation semble également indispensable.

Great!

Excellent application very useful.

Stéphane

Une autre façon denvoyer des SMS. Sécurisé, depuis un pc ou autre. Pas mal !

Read more App Reviews