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Version
3.3.3
Size
34.56 Mb
Updated
8 years ago
Released
14 Jul 2012
Screenshots
Description
Whether youre on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. Its that easy and its always safe and secure.
Use this completely redesigned Desk native app from your iPhone or iPad and never lose touch with your customers, even when you’re on the go.
Features:
• Free app synced to your Desk site
• Compatible with iPhone and iPad
• View all of your customer inquiries
• Check in on your support queues
• Reply and resolve customer requests
• Search for cases, companies or customers
• Swipe to resolve cases
• Add internal notes for only colleagues to see
• Add quick replies and actions (called macros) to cases
• Set case status and priority
• Assign cases to agents and groups
• Detailed customer information
• Push notifications alert you about new cases
Estimates
Search Keywords 1
| # | Term | Country | Place | Priority |
|---|---|---|---|---|
| 1 | salesforce.com | #16 | ⭐️⭐️⭐️⭐️ |
Competitors
| # | App | Common keywords |
|---|---|---|
| 1 | Salesforce | 7 |
| 2 | Salesforce Events | 7 |
| 3 | Salesforce Inbox | 7 |
| 4 | CRM Analytics | 7 |
| 5 | Salesforce Authenticator | 7 |
| 6 | CamCard for Salesforce | 7 |
| 7 | Salesforce Marketing Cloud | 7 |
| 8 | Edison Assistant | 7 |
| 9 | ScanBizCards - Lite | 7 |
| 10 | RocketSales for Salesforce and Chatter : Contact Management and Activity Logger | 7 |
| 11 | Scan for Salesforce | 7 |
| 12 | ScanBizCards | 7 |
| 13 | Pulsar for Salesforce | 7 |
| 14 | Movecoach Moves Salesforce | 7 |
| 15 | Clari | 6 |
| 16 | SF Classic | 5 |
| 17 | Aktana Copilot | 5 |
| 18 | Sage Sales Management | 5 |
| 19 | Cirrus Insight | 5 |
| 20 | Quip - Docs, Chat, Sheets | 2 |
| 21 | Veloxy for Salesforce CRM | 2 |
| 22 | SalesforceA | 2 |
| 23 | Business Card Reader Pro | 1 |
| 24 | SmarterMe for Salesforce CRM | 1 |
Availability
Devices
iPhone4
iPad2Wifi
iPad23G
iPhone4S
iPadThirdGen
iPadThirdGen4G
iPhone5
iPodTouchFifthGen
iPadFourthGen
iPadFourthGen4G
iPadMini
iPadMini4G
iPhone5c
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
