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Version
1.4.0
Size
108.14 Mb
Updated
3 days ago
Released
04 Nov 2025
Description
Take charge of your energy, your way—anytime, anywhere.
The Direct Energy Canada app puts the power in your hands with a seamless, secure and more direct way to manage your energy account on the go.
Whether you're a Direct Energy or Direct Energy Regulated Services customer, the app offers a mobile-first experience designed to make energy management easier, faster and more transparent.
Both Direct Energy Regulated Services and Direct Energy customers have access to these essential features to manage their account:
∙ Quick and secure login – Use biometric login (face or fingerprint ID) for fast, safe access.
∙ Self-serve payment options – Make payments and manage your billing info with ease.
∙ Real-time notifications – Get alerts for upcoming bills, important account updates, expiring payment methods and more.
If you're a Direct Energy customer, you’ll get to enjoy full access to enhanced app features which are designed to help you save energy, stay informed and get rewarded:
∙ Track energy usage – View your electricity and natural gas consumption with interactive graphs and monthly comparisons.
∙ Smart usage insights – Get personalized suggestions based on your usage to reduce seasonal energy consumption and lower your bills.
∙ My Rewards hub – Track your rewards progress and unlock perks just by using the app.
∙ Refer a Friend program – Invite friends and earn rewards when they sign up with Direct Energy.
∙ Self-serve tools – Update payment methods, renew plans and manage your account without the need to call in.
No matter which type of customer you are, the Direct Energy Canada app makes your energy experience easier and more convenient, right from your phone.
New to Alberta or thinking of switching energy providers? Discover exclusive energy plans in the app and unlock the full Direct Energy app experience.
Download today and experience energy made effortless.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
Estimates
Availability
Devices
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
iPhone12Mini
iPhone12
iPhone12Pro
iPhone12ProMax
iPadAir4
iPadAir4Cellular
iPadEighthGen
iPadEighthGenCellular
iPadProThirdGen
iPadProThirdGenCellular
iPadProFifthGen
iPadProFifthGenCellular
iPhone13Pro
iPhone13ProMax
iPhone13Mini
iPhone13
iPadMiniSixthGen
iPadMiniSixthGenCellular
iPadNinthGen
iPadNinthGenCellular
iPhoneSEThirdGen
iPadAirFifthGen
iPadAirFifthGenCellular
iPhone14
iPhone14Plus
iPhone14Pro
iPhone14ProMax
iPadTenthGen
iPadTenthGenCellular
iPadPro11FourthGen
iPadPro11FourthGenCellular
iPadProSixthGen
iPadProSixthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| USA | free |
