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Documotive Customer App at Mac App Store analyse
Castleton Software Solutions Ltd
Version
1.4
Size
12.73 Mb
Updated
9 years ago
Released
17 Mar 2014
Description
Features include the ability for customers to log a repair, pay their rent, get a paperless statement of service charges and rent transactions, log a complaint, report ASB, send you a compliment, access the key contact information.
When used in conjunction with the form module it is possible for you to publish customer facing forms for a range of services that will provide easy to use drop down options meaning that tasks can be automated to raise workflows or raise cases seamlessly upon the completion of a form. The same forms can also be published to your web portal and/or customer contact teams thus providing a secure and easy way to deliver consistent service.
This app does much more than just send emails, it will link to workflows to provide seamless customer service.
The Documotive Customer App is a new innovative social housing App for residents to access the balance of their rent account, make a payment, view repairs and report issues. As part of reporting a repair, tenants can also attach several media types such as images, audio, video and confirm their availability for the appointment to be undertaken.
+ Optimised for both smartphones and tablet experience.
+ Login to prevent unauthorised access to the App including timeout lock when user switches between other Apps and when App goes into background.
+ View multiple tenancy details
+ View repairs and filter by completion
+ Process payment using credit card (credit card scanning ability using device camera)
+ Process payment using All Pay (signup, adding recipient, login, add cards, make one touch payments)
+ View and edit customers details
+ Contact request
+ Report request
+ Add attachments with request including images, videos and audio media types
+ Contact information
+ Latest News
Estimates
Search Keywords 1
| # | Term | Country | Place | Priority |
|---|---|---|---|---|
| 1 | castleton | #4 | ⭐️⭐️⭐️⭐️ |
Competitors
| # | App | Common keywords |
|---|---|---|
| 1 | Castleton | 1 |
| 2 | My Genesis Customer App | 1 |
| 3 | Goomba's Wood Fired Pizza | 1 |
| 4 | 365 Agile Customer App | 1 |
| 5 | My Housing Solutions | 1 |
| 6 | My Notting Hill | 1 |
| 7 | Hive Customer App | 1 |
| 8 | Impact Housing Customer App | 1 |
| 9 | MyRHA Customer App | 1 |
| 10 | bpha | 1 |
Availability
Devices
iPhone3GS
iPhone4
iPodTouchFourthGen
iPad2Wifi
iPad23G
iPhone4S
iPadThirdGen
iPadThirdGen4G
iPhone5
iPodTouchFifthGen
iPadFourthGen
iPadFourthGen4G
iPadMini
iPadMini4G
iPhone5c
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |