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Faqtual: Team Knowledge Base at Mac App Store analyse
Matthew Palmer
Version
1.0.2
Size
1.51 Mb
Updated
1 year ago
Released
28 Mar 2024
Description
Faqtual is a lightweight internal knowledge base that helps your customer support team respond faster.
Stop typing the same customer support messages over and over. Record your FAQs, respond quickly to customers, and share knowledge with your team using Faqtual.
Faqtual is a brand new customer support app that works with all your favorite business tools, support apps, and online channels. This includes Gmail, social media, Zoho, Zendesk, LiveChat, Help Scout, Fresh Chat, FrontApp, Messenger, Tawkto, and many more.
Popular features include:
- Snippets & canned responses: Save FAQs or messages for superfast replies to customers
- Text expander & shortcuts: Type shortcuts to quickly insert answers or saved text snippets
- Knowledge base: Use Faqtual to record and manage business knowledge
- Sharing: Add snippets to a shared folder for your team
- Content import: Use AI to easily import new content from images, text, or URLs
- Smart replies: Use AI to generate context-aware replies
- Cross platform: Works with all the major platforms and services
- Native integrations: Works with all your existing customer support platforms, including online chat, emails, social media, shared inboxes, and CRMs
Faqtual is easy to use and quick to set up. With Faqtual, you’re only a few taps away from speedy replies that delight your customers.
Estimates
Availability
Devices
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Ukraine | free |
