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Freshdesk

Freshdesk at Mac App Store analyse

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Business Productivity
2,640 ratings · Power index: 1540
Free Mac App Store Follow Website
Version 9.8.3
Size 144.15 Mb
Updated 10 months ago
Released 08 Apr 2014

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Screenshots

Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.

Estimates

Monthly Downloads > 33.88k
Est. Revenue ~ $13.86k
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Search Keywords 2

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Availability

Devices

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Pricing by country

Country Price
Canada free
China free
France free
Germany free
Italy free
Netherlands free
Portugal free
Spain free
Poland free
UK free
India free
Japan free
Korea, Republic Of free
Poland free
Russia free
Turkey free
USA free
Korea, Republic Of free
Ukraine free

Reviews

All reviews →

App crash

allan.raelison · 9 years ago · v4.0.3

Good app but crash when trying to open a customer ticket

Awesome tool and features

gtsch88 · 9 years ago · v4.1

I use freshdesk now for many years and I used it in different companies for building and organizing customer support. The web tool is amazing and the app for IPhone and iPad are completely enough to solve easy tickets with automated scenarios or canned responses on the go. Free version of the tool is enough for most of the cases but when you grow you are happy to have a tool you can rely on and you never get good stuff for free. So its totally worth it. Thank you!

Dont update

A135.123 · 9 years ago · v4.0.3

Cant log on since I updated.

By far the best help desk platform

poundsmack · 9 years ago · v4.1

The Freahdesk platform, and the app for iOS, is fantastic. Every update makes it better and better.

Very great !

The little car shop · 12 years ago · v1.0.0

Freshdesks best solution for your custumer relation. Really !

Plantage de lapplication

allan.raelison · 9 years ago · v4.0.2

Très bonne app, très pratique et simple dutilisation.gros bémol néanmoins, lapplication crash à chaque fois que jessaie de consulter des tickets ou de changer de filtres

Forget it. It dont work in the moment

parkingmeter · 12 years ago · v1.0.0

It is not possible to save changes. The App is useless.