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Intelligent Workforce - IWF

Intelligent Workforce - IWF at Mac App Store analyse

MWA Intelligence, Inc.
Business Utilities
7,888 ratings · Power index: 100
Free Mac App Store Follow Website
Version 1.0.74
Size 6.75 Mb
Updated 9 years ago
Released 21 May 2012

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Description

Intelligent Workforce™ (iWF) for iOS from MWA Intelligence transforms your service technician’s iOS device into an elegant and effective instrument to review and transact with service calls. The iWF App is configurable to allow service management to define various levels of empowerment appropriate for each specific team. This results in consistent workflows that improve customer care and technician productivity, thereby maximizing your return on investment in communication technologies. The iWF App provides technicians with service agility through real-time access to business-critical service information in both connected and disconnected modes. Using the iWF App, technicians can access equipment service history, volume information and toner levels. Integrated GPS tracking capability enables technicians to handle critical service calls with ease by locating the nearest required resource in real-time and displaying customer and resource locations in relation to open service calls. iWF quickly and accurately captures equipment serial numbers and part numbers by means of camera barcode scanning optimized to minimize energy consumption. The iWF App prerequisites are: -iPhone iOS 5 -MWAi Intelligent Service OMD version 4.3 update 20 or later -MWAi iPhone training Note: Please remember to logout and remove the older version completely before installing version 1.0.64 or later.

Estimates

Monthly Downloads > 2.2k
Est. Revenue ~ $900
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Availability

Devices

iPhone3GS iPadWifi iPad3G iPhone4 iPodTouchThirdGen iPodTouchFourthGen iPad2Wifi iPad23G iPhone4S iPadThirdGen iPadThirdGen4G iPhone5 iPodTouchFifthGen iPadFourthGen iPadFourthGen4G iPadMini iPadMini4G iPhone5c iPhone5s iPadAir iPadAirCellular iPadMiniRetina iPadMiniRetinaCellular iPhone6 iPhone6Plus iPadAir2 iPadAir2Cellular iPadMini3 iPadMini3Cellular iPodTouchSixthGen iPhone6s iPhone6sPlus iPadMini4 iPadMini4Cellular iPadPro iPadProCellular iPadPro97 iPadPro97Cellular iPhoneSE iPhone7 iPhone7Plus iPad611 iPad612 iPad71 iPad72 iPad73 iPad74 iPhone8 iPhone8Plus iPhoneX

Pricing by country

Country Price
Canada free
USA free