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Version
1.9.3
Size
81.94 Mb
Updated
1 month ago
Released
10 Jun 2015
Description
Oktium for Business helps your team turn digital visitors into live customer conversations.
With OKTIUM 4B, customers can start a Face2 call from your website, a shared link, a campaign, or a QR code. They do not need to install an app. Your team can answer live video calls, route customers to the right person, guide them in real time, schedule appointments, follow up on requests, and move the interaction forward while the customer is still engaged.
Oktium brings the in-store, front-desk, or service experience online. It is built for businesses that want digital customers to reach a real person quickly instead of waiting for forms, emails, or anonymous chat threads.
WHAT YOU CAN DO WITH OKTIUM FOR BUSINESS
Receive live Face2 calls
Let customers reach your team directly from a digital touchpoint. Face2 gives customers a simple way to start a live conversation when they need help, advice, or personal guidance.
No customer app required
Customers can enter from a browser-based Face2 experience. They can start from your website, a link you share, a campaign landing page, or a QR code placed in a store, office, showroom, clinic, service desk, or printed material.
Route customers to the right person
Help customers reach the right store, branch, department, or team member. Use Oktium to support real business workflows where availability, responsibility, and fast handoff matter.
Guide customers in real time
Show products, explain services, answer questions, compare options, and help customers make decisions through a live human interaction.
Schedule appointments
Create follow-up calls or in-person appointments when the conversation needs to continue later. Oktium helps your team keep the next step clear and easy to manage.
Support orders, payments, and next steps
When enabled for your business, your team can move from conversation to action by supporting orders, payment requests, or other next steps during or after the call.
Review customer interactions
Keep track of calls, appointments, feedback, and activity so your team can understand demand, improve service, and follow up with better context.
Support multiple business use cases
Oktium can support retail, showrooms, healthcare and telehealth intake, advisory services, customer support, and service-led businesses where human guidance improves the customer experience.
WHY BUSINESSES USE OKTIUM
Digital customers often need the same thing in-person visitors need: a real person who can listen, explain, guide, and help them act.
Oktium helps your business offer that human contact from digital entry points. A customer can scan a QR code, tap a Face2 button, or open a shared link and reach your team without downloading an app. Your team can then handle the interaction through the OKTIUM 4B business workflow.
Use Oktium for Business when you want to:
- Bring personal service online
- Connect customers with real staff
- Reduce friction between interest and action
- Support live product or service guidance
- Make appointment scheduling easier
- Improve follow-up after customer conversations
- Give your team a practical workflow for live digital service
Oktium is not just another video calling tool. It is a business workflow for live customer interaction, designed to help your team move from conversation to outcome in one simple, human experience.
For customers, starting a conversation is simple.
For your team, managing the interaction is practical.
For your business, every digital touchpoint can become a direct path to a real person.
Estimates
Availability
Devices
iPhone4
iPad2Wifi
iPad23G
iPhone4S
iPadThirdGen
iPadThirdGen4G
iPhone5
iPodTouchFifthGen
iPadFourthGen
iPadFourthGen4G
iPadMini
iPadMini4G
iPhone5c
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
iPhone12Mini
iPhone12
iPhone12Pro
iPhone12ProMax
iPadAir4
iPadAir4Cellular
iPadEighthGen
iPadEighthGenCellular
iPadProThirdGen
iPadProThirdGenCellular
iPadProFifthGen
iPadProFifthGenCellular
iPhone13Pro
iPhone13ProMax
iPhone13Mini
iPhone13
iPadMiniSixthGen
iPadMiniSixthGenCellular
iPadNinthGen
iPadNinthGenCellular
iPhoneSEThirdGen
iPadAirFifthGen
iPadAirFifthGenCellular
iPhone14
iPhone14Plus
iPhone14Pro
iPhone14ProMax
iPadTenthGen
iPadTenthGenCellular
iPadPro11FourthGen
iPadPro11FourthGenCellular
iPadProSixthGen
iPadProSixthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |