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Version
2.9.2
Size
29.34 Mb
Updated
9 months ago
Released
11 Apr 2017
Screenshots
Description
Welcome to the Best Buy Remote Management App!
The app designed specifically for My Best Buy Total with Remote Management customers – streamlining "smart home" support and troubleshooting of audio/video/control/automation and networking systems.
The Remote Management app makes requesting support from your Remote Management Support Team easier than ever. The homeowner can request support and troubleshooting on a one-to-one basis to solve "smart home" issues faster than ever.
The app lets you request support with one tap, but in homes with "smart" power devices on select components, the app allows the homeowner to solve simple issues themselves with a device "reboot" feature.
PLEASE NOTE: The Remote Management App requires a special Log-in and password that can only be obtained from your Best Buy Custom Installer.
Best Buy Remote Management App features include:
· One-tap Support Request: Chat with your Remote Management Support Team in one tap via the app. Get help for an issue faster than ever!
· Device Reboot: Troubleshooting Guide that enables certain devices to reboot in one click to make a locked-up device work again
· Alerts: Receive alerts when new devices join your network – to detect new people or intruders on your network
· Who is Home: Visualize who is at home based on their devices – family, guests or unrecognized devices
· Home Tech Inventory: See the devices on your network – and which are on-line or off-line, including what’s supported by Best Buy
· Network Diagnostics: Run a speed test or latency test to measure the speed of your Internet connection and get your network performance report
Help with Remote Management
The Remote Management App requires a log-in and password which can be provided to you by your Best Buy Custom Installer. Contact Best Buy support today to find out more about My Best Buy Total with Remote Management getting access to the Remote Management App.
Estimates
Availability
Devices
iPad2Wifi
iPad23G
iPhone4S
iPadThirdGen
iPadThirdGen4G
iPhone5
iPodTouchFifthGen
iPadFourthGen
iPadFourthGen4G
iPadMini
iPadMini4G
iPhone5c
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
