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Version
1.0.1
Size
917 Kb
Updated
3 weeks ago
Released
21 Jul 2026
Description
NextRobot Ticket is the after-sales repair ticketing app for NextRobot service teams. It gives field technicians, support staff, and service managers one place to raise, track, and close repair jobs for Robby One cooking robots and other NextRobot equipment.
This app is intended for authorized NextRobot employees and service partners. A company account is required to sign in.
WHAT YOU CAN DO
Raise a ticket in seconds
- Scan a machine barcode to pull up the unit and its service history instantly
- Log the fault, affected component, and severity without retyping customer details
- Attach photos of the issue straight from the camera
Track work from open to closed
- See every ticket assigned to you, with status, priority, and due date at a glance
- Filter by machine, site, technician, or status to find what matters now
- Follow a ticket's full timeline — who did what, and when
Close the job on site
- Record parts used, labour, and repair notes while you're still in front of the machine
- Capture the customer's signature on the device for proof of service
- Complete the ticket even where signal is poor, then sync when you're back online
Keep the whole team aligned
- Dispatch and reassign tickets to the right technician
- Push updates so support and service managers always see current status
- Full service history stays attached to each machine for future visits
BUILT FOR THE FIELD
Fast barcode scanning, camera capture, and on-device signature mean a technician can work through a repair without touching a laptop. Everything recorded on site flows straight back to the NextRobot service system.
ACCESS
NextRobot Ticket connects to your organization's NextRobot service account. If you do not have credentials, contact your NextRobot administrator or service manager.
SUPPORT
For help with the app or your account, contact the NextRobot service team.
Note: This application is intended for authorized Next Robot employees, partners, and approved customers. An existing Next Robot account is required to use the app.
Estimates
Availability
Devices
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
iPhone12Mini
iPhone12
iPhone12Pro
iPhone12ProMax
iPadAir4
iPadAir4Cellular
iPadEighthGen
iPadEighthGenCellular
iPadProThirdGen
iPadProThirdGenCellular
iPadProFifthGen
iPadProFifthGenCellular
iPhone13Pro
iPhone13ProMax
iPhone13Mini
iPhone13
iPadMiniSixthGen
iPadMiniSixthGenCellular
iPadNinthGen
iPadNinthGenCellular
iPhoneSEThirdGen
iPadAirFifthGen
iPadAirFifthGenCellular
iPhone14
iPhone14Plus
iPhone14Pro
iPhone14ProMax
iPadTenthGen
iPadTenthGenCellular
iPadPro11FourthGen
iPadPro11FourthGenCellular
iPadProSixthGen
iPadProSixthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Ukraine | free |
