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OhMD HIPAA Compliant Texting

OhMD HIPAA Compliant Texting at Mac App Store analyse

OhMD, Inc.
3,568 ratings · Power index: 260
Version 4.25.0
Size 81.65 Mb
Updated 5 days ago
Released 17 Oct 2014

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Description

OhMD is a HIPAA-compliant omni-channel patient communication platform built for physician practices struggling with high inbound patient call volume. It brings AI-driven and human-led conversations together across phone, text, and web in one unified inbox, allowing practices to manage all patient communication from a single system. OhMD uses a hero-in-the-loop model. AI handles routine patient requests such as appointment scheduling, call deflection, voicemail transcription, and common questions. When staff expertise is needed, teams can step into, respond to, or take over conversations instantly from the same inbox. This ensures automation never replaces visibility or control. Unlike messaging-only platforms or standalone voice AI tools, OhMD combines secure texting, calling, and AI voice in one platform. All patient conversations remain centralized, searchable, and assigned to the right teams, reducing phone interruptions and front desk overload. Practices use OhMD to: - Deflect inbound patient calls into text and AI-assisted conversations - Answer calls, texts, and web chats from one unified inbox - Automate scheduling and routine requests without removing staff from the loop - Reduce front desk interruptions and staff burnout - Improve patient access without hiring or outsourcing Practices using OhMD report: - Fewer staff-handled calls - Lower communication costs - Improved practice revenue and growth Core capabilities include: - AI-assisted call answering and scheduling - Secure texting and call-to-text deflection - Unified inbox for calls, texts, and web chat - Smart routing and assignments based on patient intent - Human takeover of AI conversations when needed

Estimates

Monthly Downloads > 5.72k
Est. Revenue ~ $2.34k

Search Keywords 3

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Availability

Devices

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Pricing by country

Country Price
Canada free
USA free

Version History

Latest: 4.25.0

New Features & Improvements - Added secure file upload support, allowing providers to request file upload and patients to access the upload link via the app - Added support for new system messages related to Nia and secure file uploads - Fixed an issue where the compose box remained expanded after sending a long message
v4.1.6 5 days ago