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Version
1.0
Size
18.56 Mb
Updated
8 years ago
Released
15 Dec 2017
Screenshots
Description
Sears TechTalk enables customer support representatives to remotely connect to your iOS device and provide a seamless support experience to be able to see the issue you’re encountering and provide assistance. Some of the high-level capabilities include:
• Allow the agent to see a live video stream from your phone.
• Allow the agent to annotate the live video stream.
• Send and receive chat messages.
• Co-Browse web sites together with the customer.
• Review device information and diagnostics.
• Push custom URLs and shortcuts.
To use Sears TechTalk, click on the link or enter the connection code provided by your customer service representative, check the box to provide your consent, and tap Connect.
Estimates
Availability
Devices
iPad2Wifi
iPad23G
iPhone4S
iPadThirdGen
iPadThirdGen4G
iPhone5
iPodTouchFifthGen
iPadFourthGen
iPadFourthGen4G
iPadMini
iPadMini4G
iPhone5c
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| USA | free |
