Smart Returns at Mac App Store analyse

With the Smart Returns App, Delivery drivers or Sales reps should have a better way to process returned orders to eliminate waste and to drive higher efficiency. This App helps improve delivery performance while increasing the customer loyalty. Reverse logistics are a major portion of Wholesale distributors and manufacturers cost of doing business and reducing reverse logistics costs while improving customer service is a great opportunity that you do not want to miss. Benefits:  • Customers sometime decline to accept parts of the order delivered to them. • With this app, Drivers can deliver partial orders without any hassle. • Enable customers to return some of their previous orders. • Empower your delivery driver about where should he return the items to. • Eliminate items "lost in the system" and not reaching the right warehouse. • Increase efficiency in returning non-durable items and improve the bottom-line. • Better visibility for distributors over the whereabouts and status of returned Items. Features: • Returned orders are scanned using a mobile device. • Back-end SAP SD system is updated with quantities and other data. • Delivery driver receives specific instructions on how to handle the returned items. • Drivers would be able to view past and current orders. • Updates inventory in real-time and it depends on business logic. • Built on SAP Netweaver Gateway, oData and Hybrid (Phone Gap) Platform.