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Description
Empower your support team with intelligent automation that knows when to step aside.
tahc is a customer support widget that lives on your website, combining AI-powered responses with human expertise. This app puts your tahc inbox in your hands—so you can manage conversations, respond to escalations, and support your customers from anywhere.
When your AI assistant encounters a question it can't confidently answer, it automatically escalates to a human agent—and you'll get notified instantly. No customer frustration, no missed opportunities.
Intelligent Conversation Management
• View and manage all customer conversations in one place
• See real-time status: AI-handled, pending, or agent-assigned
• Claim, assign, and close conversations on the go
• Set your availability status: online, away, busy, or offline
AI That Learns From You
• Spot knowledge gaps instantly—see which questions your AI struggles with
• Turn any conversation into training data with one tap
• Build your knowledge base directly from real customer interactions
Stay Connected Everywhere
• Push notifications alert you to escalations and priority messages
• Real-time updates keep conversations flowing smoothly
• Seamless handoff between AI and human responses
Built for Global Teams
• Your widget detects each customer's language and responds natively—no configuration needed
• Full support for English, French, German, Spanish, Italian, Portuguese, Chinese, Japanese, and Korean
• Serve customers in their language, manage in yours
Why AI Hybrid Chat?
Unlike chatbots that frustrate customers or human-only support that can't scale, tahc finds the middle ground. AI handles routine questions automatically while humans step in where it matters. You're always in the loop—and now you can be in the loop from anywhere.
Getting Started
tahc is free to sign up and test with your website. Install the widget via our WordPress plugin or a simple code snippet—no developer required.
Note: This app is your mobile command center for managing conversations. To create your account and set up your widget, visit https://tahc.ai from a web browser first.
Requirements
• tahc account and part of a team - register at https://tahc.ai
• iOS 18.0 or later
Estimates
Availability
Devices
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
iPhone12Mini
iPhone12
iPhone12Pro
iPhone12ProMax
iPadAir4
iPadAir4Cellular
iPadEighthGen
iPadEighthGenCellular
iPadProThirdGen
iPadProThirdGenCellular
iPadProFifthGen
iPadProFifthGenCellular
iPhone13Pro
iPhone13ProMax
iPhone13Mini
iPhone13
iPadMiniSixthGen
iPadMiniSixthGenCellular
iPadNinthGen
iPadNinthGenCellular
iPhoneSEThirdGen
iPadAirFifthGen
iPadAirFifthGenCellular
iPhone14
iPhone14Plus
iPhone14Pro
iPhone14ProMax
iPadTenthGen
iPadTenthGenCellular
iPadPro11FourthGen
iPadPro11FourthGenCellular
iPadProSixthGen
iPadProSixthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Ukraine | free |
