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Version
2.1
Size
36.91 Mb
Updated
5 years ago
Released
05 May 2017
Screenshots
Description
Boost your business with our easy to use solution for your customer support with Vista Helpdesk. Stay connected with your customers using our online support portal. It’s a simple but powerful ticket management system with easy workflow. We help in developing a long-lasting customer relationship for your growing business. The app allows companies to reply to the customer requests, issues, concerns, suggestions in the form of a ticketing system. It is best suited for the small and medium-sized businesses.
Key Features:
- Add, view, sort, and filter tickets as per requirements.
- The bulk operation can be performed on tickets.
- View and add replies with attachment.
- Edit ticket details like type, status, priority and more.
- Agent collision updates if other agents working on a ticket.
- Copy ticket to additional emails while creating, replying and forwarding tickets.
- Add Tickets, Clients & Company · Add internal & external notes.
- Search for Tickets, Clients, Companies, Agents, Departments.
- Send out Client and Agent activation emails.
- Update Portal Settings – Theme color, Logo, Portal Name, Portal URL, etc.
Estimates
Availability
Devices
iPad2Wifi
iPad23G
iPhone4S
iPadThirdGen
iPadThirdGen4G
iPhone5
iPodTouchFifthGen
iPadFourthGen
iPadFourthGen4G
iPadMini
iPadMini4G
iPhone5c
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
