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AD HelpDesk

AD HelpDesk at Mac App Store analyse

Implbits Software LLC
Business Productivity Business Productivity
199 ratings · Power index: 180
Free Mac App Store Follow Website
Version 1.2
Size 2.99 Mb
Updated 9 years ago
Released 16 Apr 2012

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Description

AD HelpDesk allows secure password reset and account modification of user accounts stored in Microsofts Active Directory. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directory infrastructure. AD Help Desk is 100% secure. All traffic between the domain controller and the OS X desktop is encrypted. Gartner states that 30% of helpdesk calls are related to password reset management and account lockout. AD Help Desk was specifically designed with these extremely common tasks in mind allowing you to diagnose and fix account problems in only seconds. With AD Help Desk you can easily: -Diagnose problems with user accounts (disabled, locked, password expired, etc.) -Reset user passwords -Force password reset at next login -Find locked accounts -Unlock accounts -Disable user accounts -Enable disabled user accounts In addition AD HelpDesk supports (optionally) single sign on. If your OS X desktop is bound to an Active Directory domain, you can administer your domain using the credentials of the account your are logged in with, or (if you need to use an account with a different set of rights) you can easily use a different user account. If you ever have to deal with password management or account unlock issues, this product will save you time every time you use it.

Estimates

Monthly Downloads > 3.96k
Est. Revenue ~ $1.62k
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Availability

Devices

MacDesktop

Pricing by country

Country Price
Canada 19.99 CAD
China 98 CNY
France 17.99 EUR
Germany 17.99 EUR
Italy 17.99 EUR
Netherlands 17.99 EUR
Portugal 17.99 EUR
Spain 17.99 EUR
Poland 4.49 EUR
UK 14.99 GBP
India 1499 INR
Japan 2500 JPY
Korea, Republic Of 22000 KRW
Poland 79.99 PLN
Russia 1290 RUB
Turkey 699.99 TRY
USA 14.99 USD
Korea, Republic Of 4.39 USD
Ukraine 17.99 USD

Reviews

All reviews →

Weniger als Erwartet

Saturian · 12 years ago · v1.1

…von wegen Account modification. Weitaus weniger Möglichkeiten wie bei der iPad App. Ich hoffe der Funktionsumpfang der iPad App wir hier auch bald implementiert. So ist das Tool keine 9,- € Wert, würde den Kauf am liebsten Rückgängig machen, wenn es gehen würde… ^^ Wer mal eben einen bestimmten Account löschen, freischalten oder das Passwort ändern möchte, ok. Wer alleridngs Gruppemmigliedschaften ändern möchte oder Accounts anlegen will, sollte auf die iPad App zurückgreifen, diese hier hat NOCH nicht diese Funktionen :(

Great but wait

Cliff_Dsouza · 12 years ago · v1.1

App is great and saved me a ton of time. Though its stopped working after upgrading to 10.9… please please fix this.

An excellent app for AD password resets

LSCbmartin · 13 years ago

I have had the pleasure of working with this developer, and he is on top of his game! What originated as an iOS app was brought to the Mac platform the "Right Way®". This developer has given careful thought to Kerberos integration, support for dealing with specific OUs and a proper Mac user interface. The Mac platform has been able to integrate well with AD since Panther. Up until now though, if a user needed his password reset, he would have to go to a Windows sysadmin or a delegated user running Windows MMC to get this done. Now, you spend $10 (cheaper than setting up a web site or Windows VM for this purpose), buy AD HelpDesk from the Mac App Store, and deploy it to a Mac user that needs the ability to reset AD login/passwords. Highly recommended for K-12, higher ed and enterprise Mac IT folks that want to be able to delegate mundane password resets for students/workers to a Mac user!!

THANK GOD!

DaPeeps · 13 years ago

I am so excited that this app is now on the Mac. I use it all the time on my iPad and iPhone and it works beautifully. The only thing I ever had to login to Parallels/Windows for on a dialy basis was AD management - now I dont even need to do that! THANK YOU SO MUCH FOR BRINGING THIS TO THE MAC!!!!

Nice!

eoliva · 13 years ago

It would be nicer if it had add to group capabilities or match the features available on the iOS version. Good for quick password resets, lockouts, and enabling and disabling user accounts.

A Nice Start

Codevyper · 13 years ago

I needed a way to manage AD accounts on a MacBook at my job, and this tool helps in that endeavor. I agree that while this tool is good in and of itself, it really becomes a goto tool if it could allow the management of Group Membership and other object meta data such as phone numbers and such. My rating is not because this tool isnt rock solid or a quality piece of software, but just because of the lack of more extensive features. Still, its a solid start and I look forward to it becoming the standard tool for AD admins. Keep up the great work. You have an awesome product here!

Crashes right off the bat

coreynate · 13 years ago

Crashes right away in Mountain Lion. Dont buy.