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Version
7.8
Size
214.71 Mb
Updated
1 year ago
Released
09 Feb 2012
Screenshots
Description
Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move.
With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond.
Discover the key features that can transform your service experience
● Multiple instance management: Switch effortlessly between service desk instances and access different modules.
● Request management: Create, edit, and manage incident and service requests with ease.
● Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle.
● Request details: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments directly to requests, enriching context and collaboration.
● Task management: Create, edit, and manage tasks across all modules. Filter and search tasks, track work logs, and delete tasks as needed.
● Approval management: View and manage approvals for requests, changes, releases, and purchase orders.
● Real-time notifications: Stay informed about help desk events and request updates with timely push notifications.
● Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks.
● Change management: Filter, sort, search, and take action on change requests.
● Asset management: Add, view, and manage your organization’s assets by scanning barcodes, QR codes, or RFIDs. Track asset details, raise requests related to assets, and modify asset information on the go.
● Knowledge base access: Power up self-service and accelerate resolutions by accessing solutions from the knowledge base.
● AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands.
● Interactive widgets: Pick up requests, handle approvals, or even call end users from your home screen through interactive widgets.
If you havent installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.
Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus.
Estimates
Search Keywords 2
| # | Term | Country | Place | Priority |
|---|---|---|---|---|
| 1 | zoho desk | #3 | ⭐️⭐️⭐️⭐️ | |
| 2 | sas | Sweden | #14 | ⭐️⭐️⭐️⭐️⭐️ |
Competitors
| # | App | Common keywords |
|---|---|---|
| 1 | SAS: Zombie Assault 3 | 9 |
| 2 | SAS – Scandinavian Airlines | 9 |
| 3 | SAS: Zombie Assault 4 | 9 |
| 4 | SAS: Zombie Assault TD | 9 |
| 5 | SAS Survival Guide - Lite | 9 |
| 6 | SAS Survival Guide | 9 |
| 7 | happn: dating app | 9 |
| 8 | GUN CLUB 2 - Best in Virtual Weaponry | 9 |
| 9 | SAS Flash Cards | 9 |
| 10 | Pearltrees | 9 |
| 11 | SnapnSave: SAs #1 CashBack App | 9 |
| 12 | SAS Visual Analytics | 9 |
| 13 | Toluna | 9 |
| 14 | Workday | 8 |
| 15 | Saas Fee Adrenalin Cup | 8 |
| 16 | Medallia Mobile 2 | 8 |
| 17 | Móvil SAAS | 7 |
| 18 | Zoho Desk | 7 |
| 19 | ServiceDesk Plus | On-premises | 7 |
| 20 | ServiceDesk Plus MSP | 7 |
| 21 | SupportCenter Plus | 7 |
| 22 | 勤策 | 6 |
| 23 | Forklift Challenge | 4 |
| 24 | Zeiterfassung SaaS.de | 3 |
Availability
Devices
iPhone4
iPad2Wifi
iPad23G
iPhone4S
iPadThirdGen
iPadThirdGen4G
iPhone5
iPodTouchFifthGen
iPadFourthGen
iPadFourthGen4G
iPadMini
iPadMini4G
iPhone5c
iPhone5s
iPadAir
iPadAirCellular
iPadMiniRetina
iPadMiniRetinaCellular
iPhone6
iPhone6Plus
iPadAir2
iPadAir2Cellular
iPadMini3
iPadMini3Cellular
iPodTouchSixthGen
iPhone6s
iPhone6sPlus
iPadMini4
iPadMini4Cellular
iPadPro
iPadProCellular
iPadPro97
iPadPro97Cellular
iPhoneSE
iPhone7
iPhone7Plus
iPad611
iPad612
iPad71
iPad72
iPad73
iPad74
iPhone8
iPhone8Plus
iPhoneX
iPad75
iPad76
iPhoneXS
iPhoneXSMax
iPhoneXR
iPad812
iPad834
iPad856
iPad878
iPadMini5
iPadMini5Cellular
iPadAir3
iPadAir3Cellular
iPodTouchSeventhGen
iPhone11
iPhone11Pro
iPadSeventhGen
iPadSeventhGenCellular
iPhone11ProMax
iPhoneSESecondGen
iPadProSecondGen
iPadProSecondGenCellular
iPadProFourthGen
iPadProFourthGenCellular
Pricing by country
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
